Unrelated to the storm - my cable (internet & tv) went out in August - it took them 5 days to get someone out to fix it. Funny thing was I could get the guide on tv but no pictures. The technician told me it was some sort of problem only on my line. I was promised a credit for the days I was ...
I have had problems with my account with Comcast ever since I got their bundle package last year. I have spent hours every month and even had to take time off from work to go to the office and get my account straightened out. No one there seems to know what the heck they are doing. I finally found ...
I have used comcast and it really is not a bad company. Logistically it is hard to keep all your customers happy but they seem to be trying hard. I think this company has learned a lesson and is putting more effort on keeping consumers happy and placing a value on customers. It is not easy but if ...
You call, you wait. You wait, you are deceived into thinking you will be rewarded with competence on the other end. No siree bob. You use comcast chat. Same. The guy on the phone has no verbal command of english. The guy on the chat has no written capacity. Sorry. Is there anyone out there capable ...
After requesting service be disconnected, I received a bill. I moved out of apt and paid for 2 weeks of service that I didn't need. I was told by representative that it would be cancelled on 9/15. Called Comcast and they said it was not cancelled. Do not trust any Comcast representatives. You think ...
I first signed up for Comcast in June. When I got my bill, I paid it & then got another one the next day. When I looked at my original bill, I realized that they'd sent my brother's bill to my house & that was what I paid (w/money order). That money STILL has not made it into my account. I ...