I have called TWICE to cancel cable tv services and yet I am still being charged for them! I have sent numerous emails directly to Comcast service reps to no avail! I am canceling their internet services too. Lets see how long THAT will take. ...
Q: When is an appointment not an appointment? A: When you make it with Comcast service. The "Gotcha" is that sometime prior or during your "appointment" time window, a technician may call your home phone (whatever other contact number you may have preferred and listed in the ...
On at least 4 occasions, lasting more than 5 days, I have had channel outages (from 3 to 6 separate channels per outage.) From previous experience I have found that usually when a channel or channels mysteriously go OOS (out of service), within a day the outage is cleared up. The 3rd outage lasted ...
I have tried your phone 8 times, 1 trip to a customer service center and still can't get my account correct. Your phone are not empowered to resolve issues, only to take notes, make recommendations which have to be forwarded to a supervisor who may or may not agree with the reps and what they have ...
I have a very frustrating experience about Comcast support and technical assistance. I have been complaing that ocassionally, i keep getting "weak signal" on channel 702 and 707. I live in the San Francisco. The first time i called About this issue, one technician came and he changed the ...
Comcast publicly promots how they care about their customers endlessly on the cable, yet the actually experience with this company is just the opposite. What had started out as a simple billing error has turned into 2 months and 8 calls and a visit to one of their service centers, all without ...