On at least 4 occasions, lasting more than 5 days, I have had channel outages (from 3 to 6 separate channels per outage.) From previous experience I have found that usually when a channel or channels mysteriously go OOS (out of service), within a day the outage is cleared up. The 3rd outage lasted ...
I have tried your phone 8 times, 1 trip to a customer service center and still can't get my account correct. Your phone are not empowered to resolve issues, only to take notes, make recommendations which have to be forwarded to a supervisor who may or may not agree with the reps and what they have ...
I have a very frustrating experience about Comcast support and technical assistance. I have been complaining that occasionally, i keep getting "weak signal" on channel 702 and 707. I live in the San Francisco. The first time i called About this issue, one technician came and he changed ...
Comcast publicly promotes how they care about their customers endlessly on the cable, yet the actually experience with this company is just the opposite. What had started out as a simple billing error has turned into 2 months and 8 calls and a visit to one of their service centers, all without ...
I have deteriorating picture quality on both (of two) HD cable boxes in my house in Howard County Maryland. After months of trying to get this resolved, I was informed last night that there is nothing in my repair records with COMCAST to indicate that I have any such problem, either ...
Comcast is absolutely horrible. The service is mediocre. I canceled 3 months ago and got a final bit prior to collections in the mail today for 85$. Upon calling customer service I got a horribly rude man and was informed that there was no note of me canceling and even if I had they continue to ...