Complaint: When I moved into my building in March of I was told by Comcast that my building did not have basic cable that was paid by the HOA. So I ordered the service and paid for the cable service of $49.99 a month plus taxes for 36 months. I later find out that I am in a bulk account and the ...
I canceled all services with Comcast in Oct. 2009 and was due a refund of $172.97, which is guaranteed by their billing department in 4-6 weeks. I received my refund check Dec. 17. It took them fourteen months to pay me my refund. When I asked where the interest was for using my money for over a ...
Issues with accuracy with billing since I signed up for the service in May this year. (1) "Modem lease" fee shows up in my most recent 2 bills. When I signed up the service, I was told that there was not modem lease fee, and the earlier bills did not have this charge either. (2) I was ...
Two men show up an hour and a half late. Not know why they are here... According to them for "equipment pick-up". They were here to install a phone line. So of course they didn't have the supplies they need because they were here for pick up... Run to their truck to get said equipment... ...
A few months ago, I believe it was in January Comcast started making the switch to All Digital. This meant that for televisions that you used to be able to connect directly with the wall outlet would now need a new "device". So, since I have an old tv that I watch the news on in the ...
Due to Comcast being the only cable provider in the area, you must go to Dish to get any related services. I have never dealt with such poor customer service or lack of competency in employees, in my life, until the day I purchased Comcast cable internet. No one helps you or is prepared to help ...