My intent is to warn all home owners against choosing Colonial Home Warranty. They are on top of my list as being the worst home warranty company I have had the misfortune to use. They are refusing to honor my claim for the repair of my pool pump motor claiming that because I take care of the pool ...
Their customer service is very incomptent. I had to call several times in 2 weeks to find the status of my claim. Finally I asked them to cancel my subscription. Then they came back and updated the status indicated it is not covered under warranty (what a surprise!). If they knew it was not covered ...
Colonial home warranty is worst home warranty company. My ac unit down week and still not able to fix. The policy is list to covered. The contrator is very bad. I suggest all colonial home warranty policy holder if contrator isn't doing anything and charge money than you can again the contrator ...
My air conditioner went out on August 14th the contractor came out same day and diagnosed the unit he told me the unit can be repaired but the part he needed would need to be ordered and could take a day or 2 to come in. The contractor called colonial for approval and they approved the repair. The ...
I placed a claim with colonial home warranty on June 14th at 6 pm in Florida for my air conditioner not coming on. I had a contractor at my home at 9:15 this morning June 15th. They replaced the thermostat and everything was working great. Great response time very satisfied how this claim was ...