To anyone dealing with CitiMortgage ("Citi") who is trying to catch up with mortgage payments or obtain a modification, please read the following: (a) You cannot believe anything Citi representatives tell you via telephone. You must insist on getting everything - absolutely everything - ...
I've always paid our mortgage (principal and interest only) by the 1st of the month. However, each August CitiMortgage writes us to tell me that they did not receive proof of flood insurance from our insurance carrier. I pull my file, find my July flood ins declarations page, see that a copy was ...
I filed chapter 13 bankruptcy over 3 yrs ago and believed it was a contractual agreement. However Citimortgage has raised my monthly payments with no explanation or reason. I had inquired about a yr ago about the possibility of refinancing in order to utilize the lower interest rates and they told ...
We tried the modification was told it was approved they held the payments, then reported us as being late I had to call numerous times to get them applied and reported back as being paid. Then we listed our home for sale as we moved for work, they put us on a listing program and canceled it part ...
I can't believe what this company is doing to me and my family. My husband was laid off for a year and we got 3 months behind. They hired a lawyer and started foreclosure proceedings, putting the ad in the paper stating that I owed a bunch of money and my house was in foreclosure. I worked with a ...
Citimortgage and associates have sent us numerous notices "we owe" "we owe" but do not have the minimum respect in answering our request for "a letter" explaining where we were late if we were?! No just a barrel full of computer generated mail and calls and e-mails to ...