I started the process of my loan modification at the end of October. Many letters and phone calls later, 9 months to be exact, I found out that they would only reduce my mortgage by 7 dollars. That's right, SEVEN DOLLARS. If I had known that they were just going to waste my time, I would have just ...
I have been trying to get a modification on my home for two years! I have worked with HUD agencies and was SCAMMED by an attorney's group who said they worked directly with Citimortgage. My trial modification was accepted in Sept. 09 and I have made nine months of payments on a 3 month trial. When ...
Citimortgage is like a giant Goliath who thinks they can do what they want to customers and nothing will be done about it. What they have done to me is so unbelievable that if I did not have proof, no one would believe me. They have been paying other insurance companies out of my escrow account. ...
I had a change in employment in December. I called my mortgage company and asked if there was any way I could get my mortgage reduced. They said I qualified for the Ham program. I was so grateful. In the meantime, I took a travel assignment to keep up with my $3600-a-month mortgage and other bills. ...
A payoff was sent on April 1. They said they didn't receive it until April 12 (the other bank that was also sent a payoff received it the next day). They processed the bank check and now will not release my escrow fund, totaling $3,000, for 30 days. They say it's bank policy, and I say it's just a ...
Citimortgage put a forced escrow on our home loan for homeowners insurance that we always paid for out of pocket. We had our agent fax Citi our coverage. They finally sent a letter stating that they were canceling the coverage they had put in place. Then it started all over again. We have talked to ...