Prior to the merger of Cingular and AT&T Wireless, I was a happy and content AT&T customer. However since the merger, all service for us unfortunate AT&T customers has gone out the door. You would think that Cingular would do anything and everything reasonable to keep former AT&T ...
In Early May I saw an add in the Sunday edition of the Reading Eagle from Reading Pennsylvania with a deal from Cinguler that looked good. I called the toll free number and got some Ditzey female who gave me the sales pitch and it sounded good. I asked if I could still keep the plan I had with ...
My husband and I got Pay As You Go phones so that we could talk to each other with no charge as the program says we can. I asked the service person on the phone several times to make sure that we would not be charged $1 for the day simply to use it for calling each other. This was not the case. We ...
Our calling habits changed dramatically in the summer of 2004. We kept track of our minutes, and checked our detailed billing very carefully. Cingular Wireless was charging us for calls that we did not make. We disputed our bills, but never received a response as promised. The overcharging was so ...
I decided to switch to Cingular when T-Mobile's customer service wasn't what I expected. Boy, did I make a mistake. No matter how bad T-Mobile's customer service was, at least they were ethical. I went to the Cingular store and said I wanted to switch. I went over the plan with the rep. He never ...
*Letter was sent on May 23 with no response or contact from Cingular as of the present date* Dear Cingular Wireless I am a student who has been an AT&T wireless user since December. My average monthly bills are approximately $40 per month. Whenever I travel outside Louisiana, I always make sure ...