Assisting homeowner with a short sale with Wamu Now Chase since January 12. Ten months and still no approval, counter or rejection. The file was lost several times. The short sale package faxed 8 times at their request!!! Negotiator finally assigned in August and still nothing is being done at all! ...
I been working with them since April. They keep requesting the same paperwork which I keep faxing to them. I know that they are receiving it because I call the next day. It is the middle of june and I have been on disability for four months from work. Now I am getting the run around where they ...
I was recently laid off and current on my mortgage, but I knew in time I would not be able to afford my 1140.00 mortgage payment, so in August I started the process of applying for the home modification program. I sent all the documents requested and called to learn that it had been assigned to ...
We are trying to reach a negotiator who will not call us back. We have read receipts from her on our email but no reply? This is a very sensitive file and the house been sold have been vandalized and she is not responding to our emails. How do we get in contact with her or have her call us back? ...
First I have to admit that this is my second loan mod with Chase. But both experiences have been hell. My first loan mod took 13 months to complete. I started the process in 2008 before falling behind and was given the run around and lied to for 3 months. Every week I called it was a different ...
Chase Home Finance is doing a terrible job on loan modifications. They don't want to do them; they have taken the govt. money and told the govt. to take a hike. They are not helping us in need of a modification. Like many others, I have sent my paperwork numerous times and they keep telling me the ...