I work for charter communications, and i hate it. I have to answer calls from customer that are having any and all kind of issues with their phone. It never gets fixed for good, just for a while. Charter doesnt give a f*ck, plain and simple. ...
In more than 22 times, I've not had all three of my providers, web, phone, tv (wire), operating previously in one single evening I've had 8 support calls, 12 specialists, more than 25 calls towards the organization, and two 4 time planned visits, where the technicians did not actually appear I ...
In March I requested Rent Communications to set up a wire bundle with Web. They employed large sales techniques to lure me to additionally utilize their VOIP telephone support but I had been currently happt with Vonage. Because installment, each time I attempt to utilize my telephone while on line ...
In October I asked Charter Communications to install a cable package with Internet. They used heavy sales tactics to entice me to also use their VOIP phone service but I was already happt with Vonage. Since installation, every time I try to use my phone while on-line my entire Internet system ...
The service has been all but good. I have call several times to have service on internet running slow, tv cable box not functioning (turns off suddenlY). The claim to get the problem done and never do. They have began to lie and say that they have followed on a service order but have not as the ...
Worst customer service, rude incompetent office staff. Ellensburg, WA. If there are any members of Charter Communication Management who care about the quality of employees that represent your company. Please read this. We have made 6 visits as of yesterday to the local office to change a service to ...