In October I asked Charter Communications to install a cable package with Internet. They used heavy sales tactics to entice me to also use their VOIP phone service but I was already happt with Vonage. Since installation, every time I try to use my phone while on-line my entire Internet system ...
The service has been all but good. I have call several times to have service on internet running slow, tv cable box not functioning (turns off suddenlY). The claim to get the problem done and never do. They have began to lie and say that they have followed on a service order but have not as the ...
Worst customer service, rude incompetent office staff. Ellensburg, WA. If there are any members of Charter Communication Management who care about the quality of employees that represent your company. Please read this. We have made 6 visits as of yesterday to the local office to change a service to ...
I got a call from Taylor Johnson from Charter in my message box.in the past that name was always connected to a billing problem. When I called and said that I had paid my bill, a guy said thare was no billing problem and said I would receive all channels and high speed internet upgrade for free for ...
Charter communications is the only cable company available in my area that alone gives the complany incentive to treat customers with no concern. I have been paying this company for over three years, they claimed I did not pay for thr single month of january's bill, and proceeded to disconnect my ...
First started with high speed internet was not bad at first. Then decided to get basic cable, then moved up to the full package with the moxi box and high def channels. Had many problems with high def reception. Terrible recorded programs on the high def. Called and complained. With internet ...