Chadwick customer service has been totally unavailable to explain debits for merchandise I did not receive. The website is down so that it is impossible to even check to see what they are charging me for. I was told last week to call back Monday to get the issue resolved. Monday, I was the same ...
I have been trying to resolve an issue for approximately 2 months with an order I placed before their so-called "system upgrade" took place. Apparently, since the end of October, their "system upgrade" is still not finalized, according to the message I get when trying to view my ...
They sent me a $99 item I did not order and they charged me for the item. Did not send return mailing slip. Customer service number on packing slip disconnected. Got another number through internet but haven't been able to get through for almost 2 months. The message says long wait due to high call ...
I never received 4 of the 5 items I ordered nearly 2 months ago. It has become clear to me that dishonest and dishonorable people work for you. I have constantly been lied to about my order. Told it was all sent on 11/21, which was not true. The latest lie was on 12/19 by someone named Tarhisha ...
I have been trying to get my refund of $38.98 from a dress I ordered and returned to Chadwicks in June. I have called on numerous occasions, to no avail.in the meantime I have paid of my Chadwicks credit card balance. Chadwick Reference No. 908660610 6/9 ...
Chadwicks shipped merchandise with sewing machine oil on it front and back and damage to the lace. They refuse to refund the shipping portion for sending the damaged item and the shipping it cost to return it using their prescribed label. Poor quality control. Do not buy from this company. You risk ...