In early March I received an order that I placed with Chadwicks - seven items were received on that order – of that quantity, three were returned. I packed these three items up, and filled out an exchange form. A month later, on April 8th, I called Chadwicks to follow up on order. The rep told me ...
You have never returned an e-mail, and I've written you five times. I've called twice and been told my item was being shipped, but that was 2 months ago (the first time I called) and 5 days ago. Does your "contact us" email form not work? Is the person who answers emails on vacation? Just ...
I receive every month sale catalogs. When you request an item on sale it's no longer available. I asked the customer service representative do you have back orders, I was told no. Why send out the catalogs and you don't have the items? This is false advertisement. I was told by the representative ...
This company allowed unauthorized third party charges to my account and when asked to reverse the charges, they refused saying that they had no way to do so. I find it hard to understand how they can allow an UNAUTHORIZED third party company to put a charge on my credit card and then when told ...
I've been a Chadwicks client for more than 15 years. Recently they've started receiving me $25.00 "late charges" simply because they state that my cost is coming oneday after dark deadline. I usually deliver my funds 5-8 times in front of the deadline. The Sanantonio cost Middle is ...
I was the mother of the bride. I ordered my dress at the last minute because my son-in-law is in the Air Force so everything was last minute, even the wedding. I knew I needed expedited shipping to insure it would be here. As the order processed, it told me the expected due date was two days before ...