I returned a winter coat that was received at Chadwicks on October10th. Nearly 2 months later, I continue to wait for my refund of $93.00! After numerous phone calls in which you hold for over 30 plus minutes and then get cutoff and 15 plus emails that never get answered, I am so upset! On the ...
In April I placed an order for five items. The order number is: #C000269079. One of the items, a purple swimsuit was on backorder until May, according to the packing slip I received with the other 4 items. When the swimsuit finally arrived, it was the wrong size. On 6/2, I called and spoke with ...
In August I bought my school clothes for work from Chadwick's of Boston online. I spent $180. Early September my order arrived in two packages. The only thing I got that I actually ordered was a clearance necklace and earring set. The rest of my order was missing and random clothing items I had not ...
I have been buying from Chadwick's probably for over 20 years. I buy extra sizes because their clothing varies as it comes from China and even "I don't know I just started working here last week" from one "supervisor"—I found this website. It looks like a complete turnaround and ...
Have not had returned merchandise refunded and cannot reach Customer Service, despite numerous attempts. Phone calls to Customer Service get "all circuits busy— please try your call again, later" or "due to a high volume of calls, you're wait may be longer than normal"messages, ...
Chadwicks is unresponsive to my inquiries regarding returned items. Back in May I placed two orders, received the items on both orders and returned one item from each order. I haven't seen a credit applied to my account and when I inquired, I received an email stating that returns were received ...