I financed a vehicle through carmax in Sept. Upon making payments every month, I wake up 2-19-08 to find my vehicle missing. They sent a repo man for it! At first they gave me the run around about no payments recieved from Dec - Jan. I provided proof about all payments made during that time. Then ...
Well I'm very dissatisfied with Carmax. The automobile itself is okay, I've had if for some decades and working great. Our criticism is by using their bad guarantee they prefer to reword.in order I stated, have experienced the vehicle for some decades and not had any guarantee work completed. I ...
A car sales company that should be reviewed by the Federal Trade Commisssion and the Attorney General for rippping off unsuspecting consumers. Not everyone has access to the Internet to check prices, but when a company attempts to give you $10,000 less than book value, there is a serious problem. ...
My wife and I financed a Ford Explorer from this Carmax in Jan 08. This is not against the Salesman, he was understanding and very helpful. This is against the service area of Carmax. According to our warrenty we have 30 days for any problems that might occur from structual. Then we have 3 yrs / 36 ...
I pondered whether to actually submit this complaint but it set me over the top when I called Carmax and was told that if I brought my vehicle in (that they had done major work on) that they couldn't get to it until 2 days later and that they would not provide a loaner while it was sitting there. ...
I called CarMax to ask about them buying my car. After several phone calls, I determined that they would pay between 5500 to 6500 for the vehicle and would be available all day Friday, Jan. 18. I drove the car, followed by my wife in her car the 3.5 hours to the dealership. Once there, the shysters ...