I moved in May and let Capital One know of my new mailing address. After several months of them continuing to send my bills to my old address I signed up for email notification of payments. My bill was due on the 7th of each month and yet they would not send the email until the 9th, therefore ...
My best friend had this incident: When you call Capital One's automated phone, they have a message saying "If you have been affected by Hurricane Katrina, press 1 now". Press 1 and they ask for account number, then someone in India answers, "Welcome to Capital One can I help ...
How about paying 23.95% interest after an initial setup interest fee of 11.95%? I set up the account to take advantage of a low interest balance transfer option they made available, but because they didn't post a payment on time and because I made the mistake of not making the full payment one ...
When we found out what a ripoff Capital One was, we applied for 0% cards to pay off the Capital One balance. Although we got 2 denials and made the payment from our bank account, the 2 denying companies actually paid Capital One. We asked that the money be refunded to us and to one of the cards. ...
Capital One has cut the value of reward miles by 140%! When I signed up with Capital One in November (and agreed to pay $20 annual fee, see footnote 1) 25,000 miles earned enabled the customer to receive one domestic flight in the 48 contiguous states. Capital One has changed this policy as of ...
Capital One claims to care about consumers but they intentionally mislead anyone who views your credit by not reporting the credit limits to the credit bureaus. They report the highest amount you ever charged. This may seem trivial but it will cause your FICO score to drop almost 50 points because ...