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Buy.com
Found 171 reviews / complaints
Page 23

Buy.com
Dishonest customer service, fraudulent billing, nonexistant "supervisors" with the same one-man customer service "team", literally 40-minute holds with odd phoneline disconnection

I ordered a package on September 30th and it is now November 7th and I still haven't received my package. I emailed the company four times and got the same response with NO RESULTS. I then called the company and still no results. I called the company the second time on October 19th and spoke to a ...

Buy.com
Free shipping is misleading, requires you to jump through hoops, and is not clearly stated during checkout. Then they refuse to refund. Ripoff Farmerville

Purchased a sd card through buy.com. The ad clearly stated Free Shipping in red letters. Then, misleadingly, a special choice had to be made in the shipping options dialog during check out. There was insuficient information available to allow me to easily make the correct choice for free shipping. ...


Buy.com
Terrible customer service

I had a great experience over a year ago with buy.com, so last week I decided to order a laptop computer. The tracking number they gave me showed the package being delivered to Azle, Texas, even though I live in Los Angeles, CA. I contacted UPS and they said all they could do is pick up the package ...