I followed an ad for 10% discount for first time buyers and also an ad for free shipping for items under 20 lbs. The item I purchased (satellite radio) was cheaper elsewhere as I compared prices extensively but with the discounts offered buy.com came out ahead so I was suckered into it. ...
A few weeks ago, I ordered a set of 2 way radios from buy.com. They use sellers and don't actually sell their own products. Later, I logged on to see the status of my order and they notified me that the seller had backed out and would not send me the product which is a disservice in itself. A few ...
Worst customer support you can imagine. Everyone answering in their India center is powerless and brainless in nearly any situation where you need assistance. One time I ordered 3 spindels of DVD-R's. Got 3 boxes worth, each had 4 inside. Tried to do the right thing and tell them, but they couldn't ...
Step by step: Ordered on Feb 7th Exceptence email back from Buy.com Got and send cashier's check on Feb. 8 Payment received email from Buy.com Feb 9th Later in day it started, Buy.com says Company check was received and there will be a ten day hold as per their policy, no company check was sent and ...
A sieries of events will be helpful here: 1. Ordered Logitech MX 610 Laser Cordless Smart Mouse on 1/23/06 2. Order accepted and "sent to warehouse" 1/23/06 3. Received e-mail from buy.com that there is difficulty shipping because they don't have any 1/23/06 4. Series of e-mails with ...
I purchased a Palm TX from Buy.com with a $15 online coupon. The price was the lowest on the web for a new Palm so I was excited. I paid with PayPal and printed my receipt. Looked good. Three days later I received an e-mail that my order had been cancelled because I didn't contact PayPal. It was ...