On 12/22/06 I ordered TurboTax Home and Business. It was shipped on 12/26/06 and arrived on 12/29/06. However, it was the WRONG item. It was TurboTax Premier. I contacted Buy.com on 1/29/06 about the error and waited until 1/2/07 to receive the RMA. I mailed the item back. It arrived back at their ...
I placed an order from Buy.com in November and asked for it to be shipped to my place of employment, only too have it shipped to my old mailing address, now I'm being told that someone signed for one of the packages other than myself and the rest were returned... Now here comes the real drama I ...
I put in a pre-order for 2 copies of a PC game back in October, which was to be released by November. When I purchased it, the site guaranteed they would ship on its release date. Come November, they told me that the item was back-ordered and would arrive on Jan 25th. Unfortunately, by that time I ...
Buy.com worst customer service I received a non-functioning iPod nano. Returned it once for repair, it was still broken. They promised a refund. After 10 emails, three phone calls, and one letter to president, still no response. They are dishonest and have terrible service. M. Fine ...
I have purchased and item #202611624 (Fantom Drives Titanium 120GB USB 2.0). The item was advertised on Buy.com with the REBATE of $20.00. I have submitted rebate in time (and it can be traced on OnRebate.com web site), but despite the fact, that rebate was submitted in August NO REBATE WAS ISSUED. ...
I think I ended with a moral victory of sorts. But this is a warning to be careful, and some info about dealing with Buy.com. May be amusing. Maybe I'm crazy. Or both. I bought two thumb drives, and had to go though Customer Service hell to get Buy.com to honor their free shipping offer. To be ...