I think I ended with a moral victory of sorts. But this is a warning to be careful, and some info about dealing with Buy.com. May be amusing. Maybe I'm crazy. Or both. I bought two thumb drives, and had to go though Customer Service hell to get Buy.com to honor their free shipping offer. To be ...
Hi, I got this Belkin Flip from Buy.com. I opened it and found that it is defective (after calling Belkin technical support). I sent an email to Buy.com (as they dont give customer service number) They responded after 7 days and say that it falls outside the return policy. So Beware. I lost only ...
I ordered two memory cards for my kid's cell phones and they sent only one in a small envelope that would only fit one memory card package. I contacted them the same afternoon that I received shipment and filed a claim. My claim was denied because they said that my package weighed the same coming ...
Two orders were cancelled the same day. These orders were confirmed cancelled with customer support the next day. Later that day, one item in each order was confirmed as cancelled, and the rest of the shipment was shipped anyway. Meanwhile, none of my non-cancelled orders shipped until days later. ...
Uy.com has free shipping listed on several items in their website. When the items are ordered, it isn't clear whether the shipping will be deducted; so I depended on the confirmation email that shows -0- shipping charges. Great UNTIL the credit card is charged #40 in shipping. I contacted Doug ...
I purchased a thumb drive from Buy.com. FedEx said they delivered it, and I never received it. I submitted a claim to both FedEx and Buy.com. Buy.com refused the claim saying it was delivered. I have been RIPPED OFF. BEWARE of Buy.com Make them require a signature if they're going to use any ...