Long story short - Using 55' LED HDTV, HD DVR, and pay for best possible package. The HD channels mostly have little blocks and shdows on anything moving fast on the screen. Regular SD channels do not have this issue. Called support several times and had many resets and reboots leading nowhere. Had ...
I have had BrightHouse service for just a little over four months and have had to call their service department twice. I haven't had any problems with customer service; however, I have had nothing but problems with my service since I began using BrightHouse. First, their service has an automatic ...
I've been struggling with BH internet services for 2 months. They have horrible internet service. I've spent hours on the phone trying to figure out why my internet drops in and out of connectivity. After waiting two hours to speak to a competent representative who doesn't ask me to unplug/plug my ...
For several months my husband would call Bright House on and off because TV channels would disappear or pixelate; they would reset the box and it worked for a while. Finally, we asked someone to come out and check the box which they did within a few days. He said we were losing signal and would ...
I have had nothing but problems with my brighthouse phone service. They must have a book of all the service calls made to my house. For a long time, my phones would just go dead. You call... Listen to all the messages to reboot the modem... That usually takes care of the problem (nope)... Wait and ...
You charge more when a customer calls in to lower their services to try to save money. This has happened to me more than once so it is obviously customary service. Your reply. Well you have been removed from the bundle (Aka - we raised your cable 40 dollars to make up the difference of what you ...