Everytime I call brighthouse to make a change and lower my services to try to save money and lower my bill, I end up paying more for a lesser service. Most recently, I found that I was paying 70.00for turbo internet so I asked to be taken down to the 29.99 internet thinking I'm saving 40. When I ...
Internet constantly goes out, and when it's not out, it's painfully slow, I'VE COMPLAINED NUMEROUS TIMES! ...
My mother has been with brighthouse for 23 years and has paid all her bills. Recently, an amount of $100.00 dollars was taken out of her account without authorization. When the company was made aware of this, they claimed it was a simple misunderstanding and that they will refund the extra $100.00. ...
I have been with brighthouse for almost 2 years. About the first 6 months were okay. Now my internet goes down once or twice a day, and i have to disconnect and reconnect the power and battery from their router. The cable tv constantly goes out, is extremely laggy and skips very frequently. The ...
I recieved an email stating that if i paid $500.00 to this computer website that looked legitamit, i would recived a $1,200 dell laptop i had been wanting. Well after a few days i checked back on the website to check the status of my order and the site was gone. I was scammed. Can you help me ...
Absolutely dispicable customer service! I spoke with FOUR reps within 30 minutes, getting disconnected by 3 of them, without them bothering to call me back! The phone service is a joke! Calls drop, people hear my number is not in service, but I have a dial tone and can call out. Nobody can explain ...