My mother has been with brighthouse for 23 years and has paid all her bills. Recently, an amount of $100.00 dollars was taken out of her account without authorization. When the company was made aware of this, they claimed it was a simple misunderstanding and that they will refund the extra $100.00. ...
I have been with brighthouse for almost 2 years. About the first 6 months were okay. Now my internet goes down once or twice a day, and i have to disconnect and reconnect the power and battery from their router. The cable tv constantly goes out, is extremely laggy and skips very frequently. The ...
I recieved an email stating that if i paid $500.00 to this computer website that looked legitamit, i would recived a $1,200 dell laptop i had been wanting. Well after a few days i checked back on the website to check the status of my order and the site was gone. I was scammed. Can you help me ...
Absolutely dispicable customer service! I spoke with FOUR reps within 30 minutes, getting disconnected by 3 of them, without them bothering to call me back! The phone service is a joke! Calls drop, people hear my number is not in service, but I have a dial tone and can call out. Nobody can explain ...
I have had BH for a year and their customer service is terrible. I just moved and called on July 3 to have service transferred. They were 4 hours late to connect new service, promised their credit and it wasn't on the bill. I called, they said deduct the $20 so I did. My next bill showed I was 2 ...
I used to get channel 16-WTTA, Also 71-E, now Fox is being considered to be dropped. My next move I guess, is to go to Direct TV, or some satellite service. Fox is one of my favorite networks. Not a good thing to keep customers by doing them as you have. ...