I know it's long, I'm sorry. But there are some issue you may run into that this addresses for you. So you will know what to ask for, if you decide to go ahead with BS, I mean BH and TIVO HD. Because we got a great deal from Best Buy on a HDTV, we decided to get the TivoHD. It has take 5 installers ...
I have never experienced such shoddy shoddy service!!! How dare you call yourself an internet provider. Last Wednesday evening my net went down. Its never worked right... Up and down all the time. I've called so many times. You do your best not send someone out to my home to save yourself money. I ...
I had a problem with the modem supplied by your company connecting to my pc. I spoke to three troubleshooters who were basically worthless. The first person, Dominic seemed puzzled, the second person Anthony needs an attitude adjustment because his customer service skills stink. The third person ...
Our modem started to go out and I took it to our local BrightHouse location at 5214 W. Linebaugh in Tampa. They switched out the bad modem for a new one, no questions asked! I am handicapped, and the customer service rep came out of his cube to bring me the paper work, the new modem and even open ...
I am a 63 year old married male, Native, Vietnam Veteran, married 40 years, in reasonably good health and sound mind. I am self-employed data base Application Programming and am fairly adept at technology. When I was a kid, (1958 here in Daytona Beach, Florida), Cable TV was coming and it was going ...
First, let me say that in the first year I had Brighthouse service, I had to replace the DVR box 6 times. That's every two months like clockwork, and it meant taking time off of work to wait for someone who may or may not show up on the correct day at the correct time.in addition, whenever there is ...