I have had BH for a year and their customer service is terrible. I just moved and called on July 3 to have service transferred. They were 4 hours late to connect new service, promised their credit and it wasn't on the bill. I called, they said deduct the $20 so I did. My next bill showed I was 2 ...
I used to get channel 16-WTTA, Also 71-E, now Fox is being considered to be dropped. My next move I guess, is to go to Direct TV, or some satellite service. Fox is one of my favorite networks. Not a good thing to keep customers by doing them as you have. ...
I know it's long, I'm sorry. But there are some issue you may run into that this addresses for you. So you will know what to ask for, if you decide to go ahead with BS, I mean BH and TIVO HD. Because we got a great deal from Best Buy on a HDTV, we decided to get the TivoHD. It has take 5 installers ...
I have never experienced such shoddy shoddy service!!! How dare you call yourself an internet provider. Last Wednesday evening my net went down. Its never worked right... Up and down all the time. I've called so many times. You do your best not send someone out to my home to save yourself money. I ...
I had a problem with the modem supplied by your company connecting to my pc. I spoke to three troubleshooters who were basically worthless. The first person, Dominic seemed puzzled, the second person Anthony needs an attitude adjustment because his customer service skills stink. The third person ...
Our modem started to go out and I took it to our local BrightHouse location at 5214 W. Linebaugh in Tampa. They switched out the bad modem for a new one, no questions asked! I am handicapped, and the customer service rep came out of his cube to bring me the paper work, the new modem and even open ...