I bought quite a few things from btr but the last few were a disaster -1st. Got pants with no buttons 2nd got a womens shirt instead of a mans =btr fault 3rd got a leather bracelet that disintegrated ina week 4th got a product they said was made in usa when it was chinese crap 5th bought shorts ...
BTR is by far the worst online shopping site I've ever dealt with. It took 28 days from my order date to receive a Micheal Kors watch I ordered. And when I received it it had finger prints all over it. They couldn't even buff those out before shipment?! And the pumps I ordered online which sold out ...
It is impossible to see my previous purchases or credits refund by clicking in my account. So, if they over charged my BTR credits it will be impossible to find prove to show them since buyers have soooo little informations in their account to track. When trying to argue with the customer service, ...
I ordered two pairs of sneakers from beyond the rack... One post arrived after 3 weeks of waiting. The second pair arrived on the fourth week, however instead of the sneakers I ordered and paid for, I received a large striped cheap dress instead. I attempted to contact customer service by email and ...
I place my order on May 12th for a watch list price $525 on sale at $199 with Beyond The Rack (BTR). Great deal! I buy and expect delivery 2-3 weeks as stated on my order. Over the 5 weeks I receive regular updates stating that the shipment of the watch is delayed but expected over the next 1-2 ...
Please be aware!!! If you return something to this company, they will NOT REIMBURSE YOU but will give you a CREDIT from their store. I must say their policy is written clearly but somewhat I did not notice it. I had ordered quite a bit of stuff hoping to return what did not fit me well (it's hard ...