I have made a huge mistake by shopping on BTR! The first item I received was of very low quality as nothing like it seemed on the BTR site. When I received the following two items they were also very cheap looking so I returned them hoping at least to get my money back. Several weeks after I ...
At the end of November I ordered 2 pairs of Hunter boots for my sister and myself. The items shipped quickly, which was a nice surprise, however they were both too large so I sent them back for an exchange. After a few weeks I for an email from a person named Christine that said my items were ...
Hello, I read all the reviews from people before ordering on this site but decided I would give it a chance. I really liked this sweater and had been looking for one like it for sometime so I ordered it. I figured since I was paying the ridiculous price of $11.95 for shipping I might as well order ...
With all these complaints about slow shipping you would think that they'd do something about it! I purchased Iphone gloves to send as a Christmas gift and its December 4th and it still hasn't even been shipped. I called their Costumer Service and it was like talking to a child, they seemed to know ...
Consumers please be aware of BTR return policy. They do not allow you to get your money back if you return your items other than for faulty goods. This is ridiculous because other stores and site will return payment to original method of payments. I am very disappointed with BTR and their policy ...
I ordered two boxes of 16 piece Denby plates and found 3 dinner plates and 1 mug broken. Upon contacting them they asked me to send photos of the broken plates and they would replace them or issue a refund. They refunded me alright, 25% of 1 set. This would make sense if it wouldn't cost me nearly ...