I just spent 46 minutes on 11/20 at 3:21pm - 4:07pm on the phone with two service representatives who were very nice, but did not do an impeccable job with my order problem. I received an email that one of the items I ordered for store pick-up was not available at the store. Then i get an email to ...
I bought three $25 and one $15 iTunes card from bestbuy.com on Dec 16 and picked them up on Dec 17. On Dec 25 my daughter found that the card that I got have not been activated by bestbuy at all. One of $15 card has been given to my daughter's friend as Christmas gift. So I took the rest 3 cards ...
Today (1/23) I went to BestBuy because they called me about information on my phone that I sent to service. They stated that it had been junked out and that I can choose any phone for $600 from the sprint section. I refused and said I would like instore credit as I already had a phone and plan so ...
We went to the local Best Buy Store to buy a Washer/Dryer. After waiting for what seemed like an eternity and reminding staff that the Appliance section was not manned by an associate, we were helped by someone from their Electronics department. The associate was nice and helped us buy the ...
I needed to buy a new electronics device at Best Buy and the person helping me was courteous and knowledgeable and made the purchase a pleasure. I have saying this because so often the people who work at these stores are not useful and they should spend more on training them. Good job Best Buy. ...
I purchased a laptop computer from Best Buy based on the sale price in a newspaper ad. The computer I got had been opened by their Geek Squad and had software installed on it which they charged me for and which the ad didn't mention. I attempted to return the computer (unopened and unused by me) ...