I went to best buy today 12/05/10 waited 1/2 an hour for an asciate and could not get any. There were workers just standing around. This was the Woostr, Ohio store. I went to buy a Dell computor. I was so mad that i told the guy at the door. I was just going to order direct from Dell. He said ...
I purchased a laptop computer from the above company in September with a 2 year extended warranty. Now that i am having problems with this computer they don't want to help me resolve the issue or give a new computer. I have gone round and round on the phone with these people to no avail, it's ...
On Feb 15 noticed a 6 month old lap top computer power cord failure. Returned to store under warranty and was told i would receive a new one in seven to ten days. They have been promising me a new one since then and have not delivered. I just purchased one on Amazon so i could use my lap top. As of ...
What happened is lies and deceit from the staff at Best Buy. It started back a year ago when we purchased our 46" TV, they asked us if we wanted to add their "black tie" warranty and typically as im opposed to a third party warranty they sold me on it. The TV floor manager told me it ...
Bought a service plan for a Samsung Dishwasher. The DW manual states "5 years for racking..." After 2 years the racks started to show rust blossoming through the nylon finish in several places. I have tried several times calling Best Buy and even going to the store (Valencia, CA). At the ...
On 3/4, I called the Geek Squad. A paid service to help you with a pc problem via the phone. The only help I received from the very start was Best Buy needs to send an agent to your home to fix the problem. After 20 minutes of talk and not ONE piece of information on how to fix the problem, I told ...