I’m writing regarding an issue I had recently had regarding Best Buy 's customer service department. Up until the events described below I have been a loyal Best Buy customer for many years. I have chosen on countless occasions to pay a higher price for Best Buy products because of their ...
Lessons learned - do NOT ever buy from BestBuy that would need a service! Do NOT pay for extended services! My recent experience with trying to get them to cover a broken part in my refrigerator, with the Service contract I purchased that was supposed to "cover wear and tear... No hidden cost, ...
To Whom It May Concern: I am writing to inform your organization, Best Buy, of my severe disappointment in your service department and personnel working at one of your stores here in Kansas City. I would think an organization of your size would make every attempt to make a customer happy and ...
Was sold blu ray player and didn't no that to go wireless it would be such a big deal. Best Buy can't even supply me with the adapter that I need to go wireless, I've had the unit two weeks and everytime I go there to get one they they say they are out. And was not told that the blu ray I bought ...
To: Best Buy Corporate Office. To Whom It May Concern: On 2/24 at 9:05PM, I have purchased a Cordless Desktop MX5500 Revolution, top of the line, keyboard & mouse set for $169.99 plus sales tax at Best Buy store # 599 located at: 8923 Bay Parkway, Brooklyn, NY 11224. It was a 25th birthday gift ...
On April 4th I purchased a brand new sterling steel refrigerator and a sterling steel dishwasher. I spent nearly 3,000 dollars on these two appliances, the refrigerators bottom door had rust, and the dishwasher didnt dispense the soap or clean the dishes. Best Buy replaced the bottom door of my ...