I bought a laptop a couple years ago from Best Buy and they convinced me to purchase the Geek Squad warranty for $240. The laptop died within the warranty period and I had to cry to get them to work on it (they said they didn't handle software issues. Turns out the hard drive had died). They ...
I've heard all the friend-of-a-friend horror stories about Best Buy and the Geek Squad and never paid too much attention as I don't normally shop at Best Buy because their prices are so high. I didn't have a lot of choice this time as the product I bought was a cell phone protective case for a cell ...
Not satisfied with the lack of customer service and genuine care for there customers. After a client of mine repeatedly sent her TOSHIBA laptop computer in for repairs, days after purchase (by the way there is a fourteen day return policy), of course her days were used up in repair, they did not ...
I bought a notebook from Bestbuy. The Geek Squad guaranteed me that it'd prepare yourself on a single evening since I purchased early enough within the evening in order for them to update it within the four to six hours which was required to do this. While ten hours handed with no one named, I ...
I purchased 4 items from bestbuy.com for pickup on 11/26. Long story short. Items where not available when I went in to pick them up and I had to drive to 3 stores to pick up the entire order. The sad part is that the management did not speak with me they told the girl working the customer service ...
When i bought a dishwasher and a 55 in tv about 3 weeks ago i told them i wanted it installed. Well the dishwasher was installed without a problem. The tv they didn't charge me for i guess. I expected it to be installed today but it wasn't. Now it's costing me and extra 149 bucks and won't be done ...