I purchased a side-by-side SAMSUNG refrigerator from Best Buy in Reston, VA on Sept 3 with a 5 year service plan.in August one evening I opened the freezer but then could not get the freezer door to close. I kept moving things around until it was apparent that nothing was blocking the door. I ...
I have been to the best buy store many times. Every time I go to the store, there is many employees but no one to help the customers. Many of the employees are chatting with other coworkers or they simply are refusing to help the customers. Last year I purcharsed a PC, and I had the same problem ...
Brought our desktop computer in on Feb. Was told that they can bring everything back up that we lost, all our files and pictures. They charged me $ 422.01 to my credit card, and we left the computer for several days. When we got the computer back, would not even turn on. Took it back. Next day ...
I ordered a disk for my desktop for instore pick up. I went to the store to pick up it and realized that I had ordered a disk for a laptop. OK, my mistake. I realized it when I was still at the register right after I picked it up. I asked them to return the disk right then and there but I was told ...
I purchased a laptop from this Best Buy in July. I purchased a 3 year service warranty for the laptop. I placed the order online for in store pick-up. At the time of pick-up I was told the warranty would arrive via US mail. I never received it and knew I had my receipt and could use it as a record ...
I have never in my entire life, recieved worse customer service than what I've recieved at " Best Buy ". I bought an HP desktop computer with an extended warranty, after a harddrive failure I brought my computer in for repair. This problem was covered by my warranty, but "Best ...