I recently purchased a GE washer/dryer combination unit, model # gtup270emww. I purchased this item in store along with the extended black tie service plan, a refrigerator and an over the stove microwave. As per usual with Best Buy, I got truly terrible customer service. I could not believe it was ...
Ought computer a yr & half ago bought warranty, mother board acted up & was going out before 1st yr was up, but they argued with me & would not fix it til after yr was up & was completely crashed. This is now the 3rd time it's crashed in less than 7 months that they have replaced ...
Ought 4 stainless steel kitchen appliances. Added 3yr extended warranty on French door refrig which was told was effective through 12. Needed service in 2/12 and was told warranty expired 12. Spoke with store rep who admitted they have had alot of problems with this type of thing happening and were ...
I can not believe that it takes many many many many... Phone calls to Best Buy to reverse a charge on my account that Best Buy made for a product I did not order. What does it take after so many phone calls, several disconnects, many hang ups from Best Buy customer service representatives and the ...
Best Buy offers protection or insurance for cellular devices, Androids, etc. The insurance is $10 a month, a good idea for the products they sell because the product is not going to be a good one, it will fail. I had 5 cellphones, they were all Incredible HTC, Verizon and they were all junk. Best ...
From a customer who will no longer shop at Best Buy... Not sure I will even receive a response to this email, but I thought someone at Best Buy would like to know that they have lost "another" customer for life, I believe that CEO Brian Dunn, whom I actually met in 2000 while working for ...