When purchasing our cell phones at Best Buy, we were talked into purchasing a "warranty protection plan" through Best Buy. Our salesperson ensured us that if ANYTHING at all happened to our phones, whether they be cracked, broken, damaged, or lost, that our warranty would cover the loss. ...
I purchased a computer package which included a MAG monitor and Lexmark printer. Each item was to have a $50 rebate. I sent in all of the required information for the rebates within a week of my purchase. A month later I got a notice from Lexmark telling me that my proof of purchase was wrong. So I ...
I have been a customer of Best Buy for at least 5 years now with no problems TILL NOW! On September 18, I purchased a 32 inch television set and also the extended warranty plan for 4 years. At the time of purchase I was told if anything happened to my tv set, I could bring it back to the store for ...
One year ago I bought a monitor for my computer. There was mail and rebate form for 40$. I sent it to the company and it said that I will receive my money in 4-6 weeks. After those weeks I didn't receive my money so I called best buy. They said that I should receive it by now they told me to wait ...
Useless service, did not do what they promised. Bought new computer, opted for "optimization service" for $24.00. Salescreep claimed the service removed ads from the computer (they get paid to put the ads on, then paid again to remove them). Also claimed they would remove pop-ups, install ...
I bought an extended warranty from Best Buy with a Compaq presario 1200 laptop computer. The computer locks up or reboots it the case is touched on the bottom. I took the computer back to Best Buy who in turn sent it to a repair center in Round Rock Tx. 3 weeks later I get the computer back with a ...