I want to be explicit as to the details of this situation, since Best Buy appears to be picyune, and I don't want to be accused of twisting the facts. On 12/20/07, my wife, after having saved up for several years unbeknownst to me, purchased a 42" HD LCD Phillips television from Best Buy for ...
On December 29th, while talking with a Woodlands Best Buy customer services manager, an angry customer just so happened to return a broken Digital Photo Frame that I had returned the day before after using it for 1 month and determining that it was defective. (It could only hold 80 of the ...
I purchased a Gateway MX6956 computer on 11/28 from Best Buy #302 Skokie, ILL. The unit worked without any problems until August when the Sprint Mobile Broadband PCMCIA card failed to power up. However, the same PCMCIA card as well as the Sprint Mobile Broadband service do work in my Toshiba ...
Before Christmas, I was shopping for a car stereo system for my girlfriend. Money was tight, so to compensate, I decided that I would purchase the head unit for Christmas and purchase the parts needed for installation afterwards when money was available. I initially went in and spoke with a ...
It all started in November when I bought an HP laptop for school from Best Buy. When the sales person brought up the protection plan he assured me it was a good choice and I thought that would be a good idea. However I have worked in retail before and asked to see the pamphlet they provided. It had ...
We had purchased an XBOX from Best Buy as a Christmas gift for our 6 year old son. The day after Christmas it STOPPED working. We immediatley returned it to Best Buy in attempts to get one that was working. This is where the fun started. We were first told that they were all sold out but they had a ...