Best Buy salesman lied to me. I have since heard rumors that lying is required behavior for Best Buy salespeople - in my opinion, the rumors have at least some basis in fact, (just my opinion). I bought my (very expensive) Toshiba satellite laptop from Best Buy, only because I was assured that all ...
I bought a Compaq laptop computer from Best Buy. 6 months later the screen backlight went out. I took it back to Best Buy, and they said that, since I hadn't bought their service plan and despite the 1-year HP warranty, the only thing they could do is shop it back to HP for me. They did all but ...
I was charged the total finance charges on a 6 month same as cash credit loan when purchasing a computer in store. I paid all 6 months before due date yet they will sent me a bill for the finance charge because it was only 2 weeks past the "contract" date. I was told in the store it was 6 ...
The company took an online order for store pickup. The item was not in stock and another item was purchased. The amout for the online purchase previously paid was not accepted and I was forced to pay the full amount for the new purchase as well as cancel the previous order on my own. The amount for ...
On September 17 I went to the Best Buy store located on rt 22 in union, nJ. This was due to the fact that I left my blue ray dvd a month prior prior because there was no sound. On two occaisions prior I went to this store location and they informed me the dvd was not fixed yet. Then when on went on ...
Visited this store to have them check why our PC sound was not working. Geek quoted $200 for diagnostic and replacing the sound card plus adding a 1 GB. (I also asked at the time if that was enough to support a AUTOCAD program to which he replied it would need another GB as well for an additional ...