I have been shopping with Best Buy and competitors for years. I would like Best Buy to know that most of there stores have aggravated me and I usually leave without purchasing anything. One location has kept me a customer of Best Buy and continues to make me feel appreciated. A big part would be ...
Went to store on Dec 30. Found headphones on display rack I wanted. There were none to purchase. Employee ordered it for me to be picked up at store on Jan 6. On Jan 3 receive an email saying item cannot be shipped to store. Call customer service. I call, get put on hold for 10 minutes. Hang up, ...
I am an avid customer of Best Buy, and I have a reward card. I have enjoyed shopping here for the past years and this is my first complaint. Day after Christmas I was shopping at best buy for some DVDs. I noticed some DVDs on sale for 3.99 and 5.99, I picked the up and went to check out. The ...
On Nov 17, I bought a Laptop in-store, for my son's Christmas present. Like most parents, I hid the present in my bed room. Dec 21, I opened the box to setup the laptop and charge it... And the screen was broken. When I returned to the store the next day, I was told that I had 3 days to return the ...
I purchased a new Barnes & Noble Nook Easy Touch for my young daughter for Christmas and upon opening it she discovered the screen was cracked. While attempting to exchange the item she was informed that "Best Buy never sells damaged product and that she obviously damaged it herself" ...
A little background first. My husband and I like to buy a lot of iTunes gift cards when they are on sale at various stores. Sometimes Best Buy offers a discount on their iTunes cards. Recently, they have put a limit of five cards per customer on their advertisements. When that change occurred, my ...