I bought a Dell PC from Best Buy and the hard drive failed in less than two months. On returning to BB I found that they only covered the first 30 days and that I would have to contact Dell. Dell is now sending me a new drive. They use Seagates, which are not a very good drive, IMHO. I am wondering ...
In the Sunday ad. About a month ago they had a camera Sony DSC-W150 not listed as while supplies last or clearance item, just on sale. I went into the store and asked for this camera they had none in stock, no other stores had this item except the display (beat up mind you) they would not give a ...
I had 2 rear speakers installed in my car by Best Buy's "Geek Squad." My wife took the car in to get it installed at our appointment time. It took them 4 hours to finally install them. When she rode away, she was excited to finally have new speakers to listen to music. Upon turning on the ...
Best Buy ripped me off. They didn't take responsibility for a DVD case was empty. They turned the blame on Universal and said there was nothing they could do for me. I paid them, not Universal. They should realize that I am a good customer and make this right. ...
I am very unhappy with my service with Best Buy. I purchased an Insignia LCD HD TV in April. Model 32 LCD-NS (discontinued model). I called for service, and it took 18 days for someone to come out to look at it. (that was the 1st appt available, fortunately I was available!) On Feb 28, The ...
I purchased a Dell computer with a monitor in October and also purchased a 2 year warranty. Within a couple of months, I started having a problem, but didn't have time to take the computer in until Feb. 2009. I expected to have the Geek squad look it over, hopefully fix it and bring it home. They ...