My complaint is that these guys are the real deal when it comes to rip-offs. First of all I am a frequent customer that is fed up with Best Buy. Yesterday I bought a Gps Unit that cost $160.00 witch was an awsome buy. When I took it home and tried it out it didn't have the features that I wanted in ...
We bought our son a Sansa Mp3 player in October for his birthday. We were told by the employee at Best Buy that the 2 year warranty would cover anything, just to bring it in if there was a problem. My son's Mp3 player stopped working, we took it in, waited in line for them to help us like everyone ...
I started calling BB customer service to get my Sony DLP 60in TV repaired on 2/22/09. After 3 disconnects I decided to wait until the next day. After 11 disconnects I finally got a human. He put me on hold ONE HOUR while he arranged service for the Friday the 26th with a local repair shop who was ...
I bought a Dell PC from Best Buy and the hard drive failed in less than two months. On returning to BB I found that they only covered the first 30 days and that I would have to contact Dell. Dell is now sending me a new drive. They use Seagates, which are not a very good drive, IMHO. I am wondering ...
I had 2 rear speakers installed in my car by Best Buy's "Geek Squad." My wife took the car in to get it installed at our appointment time. It took them 4 hours to finally install them. When she rode away, she was excited to finally have new speakers to listen to music. Upon turning on the ...
Best Buy ripped me off. They didn't take responsibility for a DVD case was empty. They turned the blame on Universal and said there was nothing they could do for me. I paid them, not Universal. They should realize that I am a good customer and make this right. ...