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Best Buy
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Best Buy
Awful company

In December, I took my laptop into Best Buy, because the battery would not charge. Since I could not charge the computer, I could not back up my data, so I had to spend $200 to get them to back it up before they sent it in for repair. Unfortunately, when I got the backup drive home, I realized they ...

Best Buy
Awful customer service

Best Buy has the worst customer service on the planet—Beware of restocking fee's I never opened the product the box and had my reciept from the day before&but they charged me a $27.00 re-stocking fee on a $179.00 GPS. Never will I shop at BB again—and I own a computer company. So from time to ...

Best Buy
Fraud

I purchased a computer. The sales associate said system recovery discs do not come with the computer, and must be purchased by the manufacturer for $59, or best Buy can do it in the store for $39. We hade them do it in the store. When we got home we caw in the manual that recovery discs can be made ...


Best Buy
Bad service

In Nov. I purchased a new laptop and my reward zone card scanned just fine. Now, five calls later I'm being told that my account had expired. So far I've been told to re-enroll, didn't work, my info was associated with the original account. Next person said they shouldn't have told me that, they ...