Placed order on 2/19, bank card charged immediately. Shipping policy stated that the merchandise would be sent within 4 days; I never got a notification of any kind and the website with my order was never updated. I also never received merchandise; after leaving several voice mails and sending ...
I made an online purchase on March 3, and received an email saying the order had been placed, but never received any email saying it was shipped and so no tracking link. And they charged my credit card the day I placed the order. I called twice over the last 2 1/2 weeks but only get a voice ...
I placed an order with Benfranklin.com, and to this day March 18 still no shipping information. I have called and left messages on their voicemail and email address provided. This seems like a HUGE scam that I am surprised no one has shut down. I would REALLY like to get a hold of a CORPORATE ...
I have placed 2 orders with the benfranklin.com and 1 with the benfranklincrafts.com site. The first order was for an item they took my money for but now the item isn't even showing as available on their site. None of my orders have been shipped although I have been charged for all and no one has ...
I placed an order with BenFranklin.com over a month ago. They never shipped, never responded to my emails or phone calls to customer service. They don't even give you the option to speak to someone. I will be taking legal action via AMEX and will report them to BBB. This is clearly a scam... They ...
I placed an order with this company on 2/26 and received an email on that day they received my order. As of this date 3/15 I have not received the order and I have left 3 phone messages and sent 2 emails and have had no response. I have never dealt with a website that didn't at least send an email ...