April 2 - I made a purchase from Ben Franklin's online site thinking it was a reputable site because I have personally shopped in a Ben Franklin Craft store locally MANY times. I immediately got an email back stating that my order was being processed. My credit card was charged immediately also. ...
I ordered about a month ago said package shipped but I haven't received anything they have not responded to my Frequent Emails & phone calls. ...
I placed a order on 3/15. I received an e-mail telling me by order was received. They immediately took the money out of my bank account. Despite several e-mails and phone calls to the company I still have not heard a signal word from them!!! ...
I ordered a Stain glass Mosaic craft online and received a confirmation email but haven't heard anything since. ...
No delivery by March 31, but credit card charged on date of order, March 9. They do not return inquiry telephone calls nor e-mails asking for information. ...
I placed 2 seperate orders between March 12 & March 13. I was lucky enough after 1 week that I actually got a live person on the phone (I don't think she knew I was on the phone to be honest by the surprise in her voice). She assured me that my order would be shipped in 3 or 4 days. Well here ...