Ordered some watercolor crayons on 9/24. Two weeks later, no delivery, no emails stating item has shipped. Link to website only says, "Order currently being fulfilled." Left message on phone, no call back. Emailed and received a prompt reply that "We are currently waiting for your ...
I ordered a couple tubes of Friendly Plastic from BenFranklin.com on 9/23. I received an order verification email, but never a shipping email. My credit card was billed immediately. When the order hadn't arrived by this weekend (2 weeks after I placed it), I went to their site to check on it. ...
I ordered abulk package of foam 10 peices.#20120429-081429-4259 On 4/29 2012 I received 1 peice and was told that the site had made a mistake. I checked and it was still up there. I requested a refund and a shipping label. They refuse to even answer my emails. ...
I placed an order for one skein of yarn and received an order confirmation in my email. I received no further information but when I looked up my order on their website, it said it was shipped on 7/25 and listed a USPS tracking number. However when I 'tracked' that number it linked to a UPS website ...
On April 17 I placed an order with benfranklin.com for a box of art pastels. When I discovered that my husband had already bought these same pastels for me as a gift I contacted benfranklin.com and cancelled the order. I was told that it would be taken care of and a return label was sent to me. I ...
Had previously ordered from BenFranklin.com and while it took over 3 weeks, I did receive my order. The next time took over a month and the backordered portion is still not here 7 weeks later... No replies to emails... in fact emails sent this morning were returned as undeliverable. My latest order ...