We have been shoppping at Bath & Body Works for many years, eveytime we go into a store, we spend no less the $30.00 each time I give them my E-mail address. We have been in 4 different states and have never gotten a coupon by E-mail or sent to my home address. I have order online and still no ...
The store at western hills was clean, the presentation was very refreshing. It was not overwellming while walking through the store. The products were easy to spot and smelled wonderful. My girls are in love, as I am with the flavors offered to us. The feel of the product on the skin is refreshing ...
I am regular customer of your store and visit frequently the store at Woodbridge Mall, NJ. Today (11/20 12 p. M) I was appalled by the treatment received from the store associate. I happened to test a room spray (used the test bottle) and hear this lady (store associate) at counter scream "we ...
My wife recently made a purchase, online. The invoice, that came in the box, showed the cost of the merchandise, the shipping and handling cost, and the taxes. When my wife checked her bank account, they had taken out too much money for the order. I emailed the company, asking why there was a ...
Bath and Body has a new return system. After 6 returns, you receive a warning that you cannot return for 90 days. The returns total under $30.00. I did purchase holiday gifts at Bath and Body works this holiday season. Never again. They had the audacity to track my returns where I had to issue a ...
Poor customer service, failure to carry product highly sought after, failure to read reviews. Delayed shipping on orders when available. Don't keep discontinuing what customers want. Have your so called "team" do their job if they even exist. I feel your company is involved in scamming ...