Usacomplaints.com » Miscellaneous » Complaint / Review: Bath and Body Works - Insulted me with new return system. #803609

Complaint / Review
Bath and Body Works
Insulted me with new return system

Bath and Body has a new return system. After 6 returns, you receive a warning that you cannot return for 90 days. The returns total under $30.00.

I did purchase holiday gifts at Bath and Body works this holiday season. Never again. They had the audacity to track my returns where I had to issue a driver's license each time.

I returned items because changed my mind, defective, etc., normal reasons.

What an insult, and the manager stood there and stated "sorry" at least 10 times in a row. I should receive an apology for their rudeness.

I even asked if their discounted products could be expired. Never again will I purchase gifts at Bath and Body Works. They should get rid of this return policy.


Offender: Bath and Body Works

Country: USA   State: Illinois   City: Schaumburg
Address: 5 Woodfield Mall
Phone: 8474138526

Category: Miscellaneous

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