Usacomplaints.com » Literature & Books » Complaint / Review: Barnes and Noble - Fulfillment can also be in the client s cost. #185391

Complaint / Review
Barnes and Noble
Fulfillment can also be in the client's cost

Hello everybody, we are wanting somebody good may solve this web site for all of US. We would prefer to understand when starting the Enfield shop within city to complete anything easy as returning 2 publications, we were refused our money-back from Barnes and Noble. Could it be your plan while thinking we are pleased with shop credit just, soon after we were clearly disappointed with this purchase to maintain our cash no matter what? Therefore we ought to spend all-expenses of likely to a shop, purchasing a delivery container, a tag, recording, shipping you the things, so you cannot maintain our cash? Essentially it is dropping money shopping and fulfillment can also be in the client's cost.

That, so when we requested to talk to "your supervisor" the individuals solution was that these were the manager Subsequently times later, when requested to talk to his manager again, he was willing to express the manager is not in until 9 am the following day? Understanding it had been never proven during checkout is not client satisfaction, although being informed the return policy is on the internet site. Shop credit isn't a return. We would like our money-back with out extra costs."

I can educate a horse to slip that card and provide a reimbursement - why cannot Barnes and Respectable? Simply because they wish to maintain your cash no matter what. They understand of delivery two publications, the price is not worth the stress. So - maintain the clients money. If you looked in a main department-store, you'd understand they take results from different stores purchases or not - and provide a complete reimbursement, not store credit. We desired to return the things they never actually cared.

The response from Barnes and Noble, whom normally chose to deliver an application notice in the place of addressing the issue.


Offender: Barnes and Noble

Country: USA

Category: Literature & Books

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