They are simply idiots. I tried to stay with them and increase my services to include Uverse and they insist on driving us to a competitor for wireless service to get rid of a worthless piece of telephone equipment. So we will accommodate their desires and go to another provider! We will stay with ...
Please avoid this company if possible. I have no other service provider in my rural part of the County where I live. They are horrible to deal with. Bad DSL performance. Very little support (difficult to obtain). Hours on the phone to resolve billing complaints. Missed service appointments ...
AT&T has the worst customer service in history. I've been with them since the middle of March and so far only 1 or 2 bills have been right. I was told I would get u-verse for $66 a month for 12 months and internet for $19.95 for 12 months. They charge me $38 for internet and the last bill I got ...
On these forums: I am looking for people who have been abused by ATT Customer Service and ATT's office of president and who are interested in initiating a class action lawsuit against ATT. I specifically have had following problem with ATT and I have spent over 500 hours with ATT trying to resolve ...
They have terrible customer service! They transferred me like 10 times! ...
On 06/01 I purchase a new phone for the second number on my account, and... Having questioned the "correctness" of the "upgrade" charges for a long time... I asked the sales rep to delete the charge, and she said she did. A few days after I activated the new phone, the following ...