I noticed new charges on my AT&T landline bill - when I called I was told they were for NOT choosing a long distance carrier, not meeting minimum usage, and then taxes on these charges! What??!! They have got to be kidding... Someone must have gotten a huge bonus for thinking up this ridculous ...
Since I got att u-verse I have had trouble with the TV picture freezing up. I have had several service calls and it is no better. They have replaced the gateway at least 3 times. Changed the port at the main bax. Put new wire outside the house, replaced all of the connections to each of my TV's. At ...
We shifted 2 weeks before and changed from conventional support to AT&T UVerse. It wasn't offered at our previous target. Per week 5 before, our code wouldn't work with our current email address (@sbcglobal.net). We've utilized that current email address for more than 10 years, which we put up ...
Today I phoned AT&T for the 7th time over the issue of my Uverse service. I have been trying since the 13th of June to transfer service to my HOUSE that has a 1/2 at the end of the street number. I hope AT&T is able to procure the new modem and disconnect the service that is currently on AT ...
Documented 14 times in 16 months dealing with at&t customer service, mostly with broken promises of prices and service. It's very frustrating to be told one thing just to appease you then bills and confirmation letters reflect something entirely different. So why stay with them so long, they ...
I have experienced the absolute worst customer service with AT&T. I think that the process of customer service at AT&T is terrible. I spent approximately $2228/yr on UVerse and I spent over $2200 a year on 3 cellular phones. Had been a loyal AT&T customer for more over 5 Years It was ...