Everyone is writing reviews on all of these companies about poor customer service. Well I have another one to add. I ordered AT&T DSL along with basic local phone service back in January. They came out hooked it up and I was all excited to get home and use it. They left a note on my door that ...
We have ben without phone service in our bedroom since December 5th because AT&T in their infinate wisdom cannot get it together enough to get you connected to the right person who can help you. When you ask for a supervisor you get put on hold for up to one hour I'm sure so you will quit ...
I went to my local AT&T store in Frederick, Md and purchased a pay as you go phone for about $40.00. I tested the phone at home by calling my wife's cell phone so that the number would show up on her phone. I noticed a dialog on my new AT&T phone indicating a $0.25 charge for just dialing ...
Had it installed Jan. 12,07. I was told by a rep that knocked on my door one Saturday morning and woke me up. That she could save me around $20 a month if I changed my cable and Internet over to AT&T Uverse package. She quoted me and wrote down on paper $44.00 a month for U100 and $15.00 a ...
After a total of 8 hours spent on the phone, in the local store I give up. I have a 8 month old phone that is supposed to be under warranty but ATT is refusing to repair or replace. I purchased the phone in March of 07 which makes it 8 months old. The local store has looked the phone over and is ...
I switched to At & t in Nov. thinking I could save more money than my former service provider. When I bought the sim card from their store, I was assured I would only be charged whenever I use my phone. However, one time I viewed my account history and that's recently, January 05 I was ...