After a total of 8 hours spent on the phone, in the local store I give up. I have a 8 month old phone that is supposed to be under warranty but ATT is refusing to repair or replace. I purchased the phone in March of 07 which makes it 8 months old. The local store has looked the phone over and is ...
I switched to At & t in Nov. thinking I could save more money than my former service provider. When I bought the sim card from their store, I was assured I would only be charged whenever I use my phone. However, one time I viewed my account history and that's recently, January 05 I was ...
AT & T overcharged me and when I called the company a nice woman in Customer Service worked with me and listened to my explanation on why the charges were wrong. It took a few minutes to explain it all and that I have been a loyal customer and she then adjusted my bill and reworked it so that I ...
When I first opened my phone account with AT&T, they required a $500 deposit because I don't have a credit card. They assured me that I would get the deposit back after one year. Exactly one year later I called asking for my money back and they said they would "process that request. ...
We switched to AT&T because of supposedly better service and they even said we would receive a Gift Card for $60.00. Well, that was nearly a year ago and they never complied. This has been a fiasco. Then we phoned and they finally sent a coupon for us to fill out. We filled it out... Guess ...
On July 3 I discovered that a residential phone line had been fraudulently opened in my name with AT&T, and this was just the beginning of my extremely upsetting experience. I live in New Hampshire, and the phone line was opened in Miramar, Florida. I feel absolutely sick over how easy it was ...