At&t is horrible for hi-speed internet. I have to say the actual internet part works but in terms of the customer service and what they offer, forget it. I went with AT&T Hi-Speed because there was a deal going on making it cheaper than Comcast. AT&T screwed up in getting me service so ...
Once again AT most reps barely speak English and none seem capable of doing more than reading from the script, even when working with a networking professional like me (no, a broken modem can't be fixed by turning it off and back on again). Their wireless website is broken, to say the least - ...
It took a month from the original date given to actually get my line installed. The internet has been intermittent at best. AT&T sent a tech to try and fix it, he pulled the old wire... Snipped the ends... Put it back and called it good. Now when it rains or is windy i lose my connection as ...
We trialed U-verse for a free month last year. Ditched it after 3 different techs came out due to terrible picture quality during sports (which we could easily demonstrate to them since we never disconnected our side-by-side cable feed). Also, never disconnected our DSL on a second line. Techs took ...
I have a photocopy a an amount due (very poor business, I thought it was a scam) from AT just my name address and an amount So i went to there web and found a place to e-mail them. I have e-mailed several times; and still no response. Yesterday, I received a second statement (same poor photocopy ...
I am writing to inform others of how bad AT&T has treated me as a customer. I will start at the beginning. I use AT&T phone service but previously got my internet service from the local cable provider. Although I was on the “Do not call” list, I received approximately 8 calls from AT&T ...