Over the last 1.5 years, I have been constantly charged overage fees for wireless internet service above my normal usage which results in $50 -$100 in overage fees. This is charged $10 per Gigabyte used. For the past week, I have been tracking my computer internet usage daily and will have some ...
AT&T's customer service is terrible, rude, short, and very unhelpful! I was informed tonight that my account is "flagged" due to too many credits... in my confusion the "floor manager" told me that replacement phones, roll over minutes and legitimate credits count as a bad ...
AT&T is overcharging data charges even when network connection is turned off. Cell phone is set on wifi entire time. They do not care to acknowledge equipment failure and want to just upgrade your phone. They refuse to investigate any discrepancies and will not remove billing errors. Past data ...
I had an promotion with AT&T. The release date for the promotion on 7/15. When I called to get the promotion release I could not because they stated that my acct was past due.inwhich I was giving incorrect information that when I paid my bill on 6/21 my acct was uptodate. There was no ...
He gets 21 millions dollars a year and AT&T still sucks. Horrible customer service %u2013 wait! Beyond horrible %u2013 We have been customers with 4 phones and an awful MIFI device for YEARS!!! Ordered a phone on 7/17 (upgrade), order confirmed, then cancelled, then 3.5 hours later (phone ...
I called AT&T with a simple question: what would it cost my mom (elderly) to have an Internet broadband service. 20 minutes into the phone call with AT&T and I still didn't have a straight answer and I was about to be transferred yet again. I hung up. Horrible customer service. ...