I called AT&T with a simple question: what would it cost my mom (elderly) to have an Internet broadband service. 20 minutes into the phone call with AT&T and I still didn't have a straight answer and I was about to be transferred yet again. I hung up. HORRIBLE customer service. ...
The internet division came out with a cheaper program which they have now stopped. I had been paying about $70.00 a moth for my internet. The mailer I recieved said I could get 8 meg for $45.00 a month, verse s 5GB that I was getting at the time. I don t know a meg from a gegabite. So I thought it ...
I drove 3 hours to return a defective case for my phone. The phone cannot be plugged into the charger without grabbing the cord. It broke my cord. I have been a loyal and taken the time to drive hundreds of miles to do businesses with this store. Never again. I was treated so rudely and couldn't ...
Told I had over 300 in roaming charges - I asked to see proof of such - from a location I was in (australia) as the phone was turned off all the time I was there. They said they couldn't product proof from another country - and that I just had to pay. Horrible customer service. ...
I have been a customer of AT&T since 6/21. On July 12 I bought an iPhone and began a contract through a special offered to my company. Three months later I would turn 62, yet never was it mentioned then, or during numerous subsequent conversations with customer service, that I was eligible for ...
We bought the AT&T Iphone insurance for both our phones from day 1 under the assumption that it would save us money if we ever broke or damaged our phones. Well, that assumption was wrong! My husband broke his phone last month and the price to replace the phone WITH insurance was the exact same ...