I ordered a free wireless phone with contract for free 250 mins of calling time and 250 free texts for security reasons, as I am elderly, and have no mobile. When it arrived, I tried a test call, and it says I have to buy minutes to use it. They have my social number. I dont have the money to buy ...
Assurance Wireless is very unreliable. DANGEROUSLY so at times... The phone they send you is a Kyrocera Jax... It has terrible reception outside major metropolitan areas. The Colombian-based CSR's, explain that many areas have only adequate service (shame Virgin Mobile. Shame SPRINT!). I had to ...
I had a free phone service with Assurance and this month I didnt receive my free minutes. I received several emails and text messages in another language which I could not read. I attempt to call customer service, what a BIG mistake and a BIGGER waste of time. I called and a lady answered the phone ...
Mailed 1st application November 4. Called Assurance November 19th to check status - told no application received as yet. December 17, after several calls Assurance claimed no application received to that date and mailed another. Received application and returned on December 19. January 3 contacted ...
Every month there is always a new stag with this company, I am told by CSR 1-888-321-5880, "after automatic minutes are applied I can add money to my plan at same rate as my plan&when I do, my mins are gone in two days, (this particular time), before when I added cash to my plan after the ...
I worked for Assurance Wireless in Seattle and never got paid, the Regional Manager is Justin Villa for Washington and Oregon, you work keep all your slips from sign ups at DSHS offices and when it is time to get paid, Justin will not answer phone or return calls, when you call the comapny they ...