I called to get minutes on my telephone. I have called back over and over. I was charged $5.49 for 250 additional min. Which was put on my American Express card. The charge went through but they don't know or don't care what happened to the minutes. Is there anything anyone can do? I am aged 75 and ...
I ordered virgin mobile's Assurance Wireless to save money on my telephone bill. Now I have no service at all. This is the second month I have had it. March went o.K. But April 9th my minutes ran out... Or early April 10th AM. After church on Sun, the tenth, I got on a neighbor's phone to order ...
As I am unemployed, am receiving state assistance, and without any form of communication. I saw Assurance wireless advertise on TV, so I decided that I would apply. So, I called them, they e-mailed me an application, and the next day I faxed it off (3/23). Well, after about a week, I called to ask ...
Back in Nov I signed up for the Assurance phone, because I'm on Gov assistance. I've been out of work for four months now and needed a phone to help with finding a job. That is what the program is intended for. Well I sent my application in to Assurance, and was approved for the phone that was ...
On January 17 after a years of service with Assurance Wireless I asked that my Verizon cell number be ported to Assurance Wireless. After a week with no service I contacted Assurance to inquire why I had no service. I immediately lost both services and ended up with a Virgin Mobile account at. 20 ...
It appears that Assurance Wireless supports phones, not Persons with Disabilities (Customers). [Their Response - They have been asked to forward this to their legal department for review and resolution.] Recently you requested personal assistance from our on-line support center. Below is a summary ...