After applying for a Assurance Wireless cell phone, I sat and waited and waited for their response. When I would call in and speak with a rep, I was told I would hear something within 7 to 10 business days. The days came and went, nothing, and I would call again. I would then be told my application ...
One cannot have two Lifeline phones. Assurance fails to tell subscribers that upon joining. They realizeyou may have an existing Lifeline after a few weeks and send letters stating people cannot have two Lifeline services. The letter states that if you want to continue your other service and cancel ...
One cannot have two Lifeline phones. Assurance fails to tell subscribers that upon joining. They realizeyou may have an existing Lifeline after a few weeks and send letters stating people cannot have two Lifeline services. The letter states that if you want to continue your other service and cancel ...
I am going around in circles right now with these people. Their customer service is bs and they hire the worst people ever to work for them. I have tried 3 times to order a replacement phone and they have cancelled it 3 times for no reason. When I get a hold of their corporate office I am going to ...
Assurance wireless promises you can keep your own phone number - but completely fails to explain how. I first requested one, but even then could not get the information. Since then, I've asked in person representatives and actively searched internet for this information. I do qualify since being ...
Assurance phone takes your minutes away in a call that didn’t last one minute. My last call was only 52 seconds and it deducted the minute anyways, a call that lasted. Also sometimes it doesn’t even call or send text messages, there’s the phone icon as if it is calling but there’s no sound and then ...