Nov 29 Couch frame broke. Nov 30 Called store customer service. She asked me to email pictures to show her technician to see if covered by factory warranty. Said it would take a couple of days. Sent pictures. Dec 3 Received call saying not covered by factory warrantee. Gave me number for Montage. ...
We purchased our $5000 bedset in march and recieved it shortly there after. Within a few weeks we occasionally noticed small red bumps on out arms and legs. We thought they were flee bits so our small dog was no longer able to sleep with us. Over the next few months the bites came more often and in ...
I purchased furniture from Ashley in Feb. Immediately I called regarding the ottoman to the chair and a half. It was made improperly. The fabric wasn't even put on it correctly. They would do nothing. They said they were ALL like that. Now... The arm of the chair and a half has caved in completely. ...
The furniture arrived defected without boxes... Customer service was terrible... It was a 2,600.00 dollars bedroom set... For that much money you would expect a lot more but not from Ashley furniture. I mean com on guys if you are not interested in making good furniture and having a good customer ...
I purchased a special "buy one get two recliners" on Dec 3rd for delivery Dec 18th. I spent one hour at the store to apply for credit, paperwork etc. The day before delivery they called me that the recliners are not in store for delivery. They would not even tell me the new delivery date. ...
We bought a full bedroom set with a mattress, the product look good but you can t even touch them that they about to break. The glass from the 2 dressers are about to fall, they said we have to put against the wall to hold, but i cant because i have to use the outlet behind. The mattress i cannot ...